FAQ
Q1: Is this smart cat litter box suitable for OEM/ODM customization?Yes. We provide OEM/ODM solutions for global pet brands, retailers and distributors. Customization options include logo, packaging, product appearance, color, APP interface and functional adjustments.
Q2: What safety systems does the smart cat litter box have?The product is equipped with multiple safety protection systems, including infrared radar detection, weight sensors and motor current monitoring. The cleaning process will automatically stop when abnormal situations are detected.
Q3: What types of cat litter are compatible with this product?The smart cat litter box supports most clumping cat litters, including bentonite litter, tofu litter and mixed plant-based litter, providing flexible options for different markets.
Q4: What smart functions are available?The WiFi version supports smart APP control, cleaning schedule management, device status monitoring and optional video monitoring functions, helping users manage pet care more efficiently.
Q5: What is the MOQ and production lead time?MOQ is flexible depending on customization requirements and order quantity. Standard production usually takes 15-30 days after order confirmation, depending on product configuration and customization needs.
Q6: What after-sales support do you provide?We provide technical support, spare parts solutions and a standard 12-month warranty service for bulk customers. Our team can assist with product maintenance and market support.